Publisher: Advantage Quest Publications
Weight: 420 g
At one point or another, you'll encounter someone who is inconsiderate, irate, or aggressive and you'll need to know how to effectively manage the situation. How to Handle Difficult People helps you deal with the toxic personalities in all areas of your life, including in the workplace, at home, and during everyday interactions. Inside, you'll find the strategies and tools you need to spot the ten most common personality types and information on why these people behave in such an irritating manner.
This book also teaches you what you should do when you're confronted by a difficult person as well as how to avoid these types of people altogether.
With the time-tested advice and techniques in How to Handle Difficult People, you'll confidently manage any toxic situation–and learn what you can do to help yourself.
Almost anyone at all can be deemed 'difficult' to us, to a certain degree at different juncture of our lives. Even we ourselves may appear 'difficult' to others as well. Well, identifying how one can be difficult is just the beginning of a 'want' to handling and dealing with others. We may complain that the other party is a slow worker, an arrogant foe, a cyber bully, a s*** stirrer, or an incessant complainer. Well, absolutely - some people are just so full of themselves! Wouldn't you agree? Look in the mirror, how are you difficult to others?
So, what do we do then? Do we just turn the blind eye, or confront people upfront? Or neither?
Well, let's take an example. Supposedly, I have identified that an aquaintance is a chronic procrastinor. The book describes such a person as one who is defensive, sensitive and would give 101 excuses for delays. Apparently, such people need to coerced and deceptively convinced that they would have to play 'catch-up' with the rest of the team. They cannot accept straight-on criticism (which happens to be my forte). I've tried though, with tips such as helping 'the person see that with a little bit of organization, the project need no feel so impossible' or give simple little 'praises'.
Maybe, procrastination isn't the only problem then? I should read the rest of the book now.
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