Courageous Cultures : How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates
Author: Hurt, Karin
ISBN: 9781400219537
RM117.50
Publisher,Amacom
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Format, Hardcover
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Shelf: Non-Fiction Books / Business Finance & Accounting / Personnel / Human Resource
Shelf: Non-Fiction Books / Business Finance & Accounting / Personnel / Human Resource
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Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints.
