Careers

Key Responsibilities:

1. Campaign Strategy & Execution

• Plan, execute, and manage paid media campaigns across platforms including Meta Ads, Google Ads, TikTok Ads, Shopee Ads, and others.
• Create media buying strategies that align e-commerce sales goals and seasonal retail campaigns.
• Work closely with the Retail, E-Commerce, and Creative teams to develop high-converting ad creatives.

2. Optimization & Performance

• Continuously monitor, optimize, and scale ad campaigns to maximize ROAS, ACoS and conversion rates.
• A/B test ad creatives, targeting, placements, and bidding strategies.
• Use tools like Google Analytics, Meta Ads Manager, and third-party tracking tools to analyze campaign effectiveness.

3. Audience Targeting and Segmentation

• Identify and define key customer segments for better ad targeting and personalization.
• Optimize targeting parameters to increase customer acquisition and engagement.

4. Budget Management

• Allocate and manage advertising budgets efficiently across multiple channels.
• Prepare weekly and monthly reports detailing performance, insights, and opportunities for improvement.

5. Reporting & Analytics

• Track key performance metrics (CTR, CPA, CPM, CPC, ROAS, ACoS) and report campaign results with actionable insights.
• Use data to drive strategic decisions and optimize future campaigns.

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Requirements:

• Bachelor’s Degree in Marketing, Digital Marketing, Advertising, Business or related field.
• Minimum 1–3 years of experience in digital media buying, preferably in the retail or e-commerce sector.
• Strong knowledge of paid ad platforms: Google Ads, Meta, TikTok Ads Manager, and more.
• Experience using Google Analytics, Meta Pixel, UTM tagging, and conversion tracking.
• Familiar with Shopify, Shopee, TikTok Shop, or other e-commerce platforms.
• Ability to interpret data, derive insights, and make informed decisions.
• Strong project management skills and attention to detail.
• Proficient in Excel/Google Sheets and data reporting tools.

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Preferred Skills (Advantages):

• Experience with influencer or affiliate marketing platforms.
• Knowledge of SEO, SEM, and email marketing strategies.
• Basic understanding of creative tools (Canva, Adobe Suite, etc).
• Familiarity with marketing automation tools (Brevo, Google Marketing Platform, etc.).

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What We Offer:

• Competitive salary package.
• Opportunities to work on high-impact campaigns.
• Learning & development support.
• Employee discounts on retail products.
  

The ICT Manager plays a critical role in aligning IT initiatives with overall business objectives, driving digital transformation, and leveraging technology to support and enhance business operations while ensuring the effective and secure operation of information technology, systems, and infrastructure.

Key Responsibilities:

• Provide strategic direction and guidance in managing and leveraging technology to support and enhance the organization's overall business objectives.
• Drive digital transformation initiatives by aligning IT strategies with business goals, implementing new technologies, and enhancing customer experiences.
• Oversee the planning, implementation, and management of IT systems and infrastructure, ensuring their effective and secure operation.
• Support and collaborate with other business units on any business development and operational activities.
• Foster a culture of innovation, explore emerging technologies, and identify opportunities to leverage technology for business growth and efficiency.
• Develop and enforce IT policies, procedures, and best practices to ensure compliance, data security, and privacy.
• Manage relationships with vendors, contractors, and service providers to secure the right technologies and services that meet the organization's needs.
• Lead and manage IT projects, ensuring successful delivery within timelines, budgets, and quality standards.
• Enhance data collection and analysis capabilities, leveraging data-driven insights for informed decision-making and business improvements.
• Promote a culture of continuous learning and professional development, keeping up with emerging trends and technologies.
• Manage and develop IT staff, provide guidance, allocate resources, and foster a collaborative and high-performing team.
• Identify and mitigate IT-related risks, ensuring data protection, compliance, and disaster recovery planning.
• Develop and manage the IT budget, ensuring cost-effectiveness and alignment with organizational goals.
• Communicate and report IT strategies, initiatives, and progress to the board of directors, executives, Group IT and other stakeholders, highlighting benefits, issues and risks.
• Lead and support the organization through IT-related changes, managing resistance and facilitating smooth transitions

Key Requirements:

• A degree or diploma in computer science, information technology, or a related field.
• Broad understanding of System and Architecture, Enterprise Applications, Data Analytics, Software Development Lifecycle, Project Management, Cybersecurity, Emerging Technologies, IT Service Management, Data Privacy and Compliance, Cloud Computing, Technical Vendor Management.
• Minimum 8–10 years of experience in IT roles, with at least 3–5 years in a leadership position.
• Proven experience in the retail sector, particularly e-commerce or digital transformation.
• Strong leadership and team management abilities.
• Ability to multi-task and work in a fast-paced environment.
  

Interested applicants, please send in your resume by indicating your expected salary to hr_mbm@mph.com.my.

Responsibilities:

1. Provide good customer service, including answering questions about products and locating the products on the shelves.
2. Recommending additional titles based on customer interest.
3. Build strong relationships with customers through personalized service.
4. Attending inquiries from customers or other outlets via phone calls.
5. Frequent housekeeping, products displayed at the right shelves/locations, prominently display promotional items.
6. Maintain and stay updated on products, sales, and promotions.
7. Be alert to outlet surroundings to prevent any incidents, e.g., shoplifting.
8. Gift-wrapping services. 

Requirements:

1. SPM or Diploma/Degree in Retail or Business Management.
2. Basic understanding of sales principles and customer service practices.
3. Proficiency in English and Malay.
4. Solid communication and interpersonal skills.
5. Customer-service-focused.
6. Friendly, helpful, confident and engaging personality.
7. Flexible enough to work various shifts, weekends and public holiday.

• All employees are entitled to annual leave with full pay, calculated based on their years of continuous service.

• 14 days Public Holidays (replaceable)
• 5 days compulsory PAID leave (non-replaceable) :

- Federal Territory Day /Sultan’s Birthday etc.

- Labour Day

- Agong's Birthday

- National Day

- Malaysia Day

• Personal Accident coverage.
• SOCSO for all staff.

• Management shall provide various type of development programs including on-the job- training, in-house training and external training.

• 20% (not applicable to Magazine, Best Buy & Newspaper)
• e-Voucher RM30.00.

• Annual Bonus :

- At Company’s Discretion.

• Annual Increment :

- Pending Staff Performance.
- At Company’s Discretion.

• Dental and Eyewear Benefit :

- Maximum of RM150 per financial year (January to December).

• Insurance :

- Group Hospitalization and Surgical.
- Applies to supervisory and above.

• Book borrowing facilities.
• Career advancement.
• Free medical benefit.