Careers

Vacancies Available

MPH is hiring! Please email your application and CV to hr_mbm@mph.com.my.

Responsibilities:

  1. Provide good customer service, including answering questions about products and locating the products on the shelves.
  2. Recommending additional titles based on customer interest.
  3. Build strong relationships with customers through personalized service.
  4. Attending inquiries from customers or other outlets via phone calls.
  5. Frequent housekeeping, products displayed at the right shelves/locations, prominently display promotional items.
  6. Maintain and stay updated on products, sales, and promotions.
  7. Be alert to outlet surroundings to prevent any incidents, e.g., shoplifting.
  8. Gift-wrapping services. 

Requirements:

  1. SPM or Diploma/Degree in Retail or Business Management.
  2. Basic understanding of sales principles and customer service practices.
  3. Proficiency in English and Malay.
  4. Solid communication and interpersonal skills.
  5. Customer-service-focused.
  6. Friendly, helpful, confident and engaging personality.
  7. Flexible enough to work various shifts, weekends and public holiday.

Benefits

  • All employees are entitled to annual leave with full pay, calculated based on their years of continuous service.
  • 14 days Public Holidays (replaceable)
  • 5 days compulsory PAID leave (non-replaceable) :

- Federal Territory Day /Sultan’s Birthday etc.

- Labour Day

- Agong's Birthday

- National Day

- Malaysia Day
  • Personal Accident coverage.
  • SOCSO for all staff.
  • Management shall provide various type of development programs including on-the job- training, in-house training and external training.
  • 20% (not applicable to Magazine, Best Buy & Newspaper)
  • e-Voucher RM30.00.
  • Annual Bonus :

- At Company’s Discretion.

  • Annual Increment :

- Pending Staff Performance.
- At Company’s Discretion.

  • Dental and Eyewear Benefit :

- Maximum of RM150 per financial year (January to December).

  • Insurance :

- Group Hospitalization and Surgical.
- Applies to supervisory and above.
  • Book borrowing facilities.
  • Career advancement.
  • Free medical benefit.