Customer Mania
Author: Blanchard, Ken
ISBN: 9780743270298
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RM79.90
Publisher,Freepress
Publication Date,
Format, Paperback
Weight, 420 g
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In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service—creating a people-oriented, performance-driven, customer-first organization.