Delivering Happiness
Author: Hsieh, Tony
ISBN: 9780446576222
RM91.80
Publisher,Grand Central Pub
Publication Date,
Format, Paperback
Weight,
No. of Pages, 253
Recounts how the author led the online merchant Zappos to extraordinary succss by creating a business culture committed to service and improving the lives of its employees, customers, vendors, and backers.
