The Gentle Art of Verbal Self-Defense at Work
Author: Elgin, Suzette Haden
ISBN: 9780735200890
RM79.95
Publisher,Prentice Hall Pr
Publication Date,
Format, Paperback
Weight,
No. of Pages, 340
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Shelf: Non-Fiction Books / Self Help / Self Help
Shelf: Non-Fiction Books / Self Help / Self Help
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Tells how to defend oneself against verbal abuse, including casual racist or sexist language, and explains how to use e-mail and voice-mail to handle sensitive issues
