Ignore Your Customers (and They'll Go Away) : The Simple Playbook for Delivering the Ultimate Customer Service Experience
Author: Solomon, Micah
ISBN: 9781400214952
RM93.95
Publisher,Amacom
Publication Date,
Format, Paperback
Weight,
No. of Pages, 214
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Shelf: Non-Fiction Books / Business Finance & Accounting / Customer Service
Shelf: Non-Fiction Books / Business Finance & Accounting / Customer Service
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Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.
When it comes to delivering great customer service and customer experience, many companies miss the mark. But there's no reason this should include you and your company. Ignore Your Customers (and They'll Go Away) spells out, step by step, how to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line.
When it comes to delivering great customer service and customer experience, many companies miss the mark. But there's no reason this should include you and your company. Ignore Your Customers (and They'll Go Away) spells out, step by step, how to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line.
