Just Listen : Discover the Secret to Getting Through to Absolutely Anyone
Author: Gaulston, Mark
ISBN: 9780814436479
RM108.50
Publisher,Amacom
Publication Date,
Format, Paperback
Weight,
No. of Pages, 234
Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies.
