Let's Talk : Make Effective Feedback Your Superpower
Author: Huston, Therese
ISBN: 9781847943507
RM64.90
Publisher,Random House UK
Publication Date,
Format, Paperback
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Shelf: Non-Fiction Books / Business Finance & Accounting / Business Communication & Presentation
Shelf: Non-Fiction Books / Business Finance & Accounting / Business Communication & Presentation
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Let's Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn't leak into your appraisal.
