Making Kindness Our Business
Author: William Wan
ISBN: 9789814974240
RM34.90
Publisher,Marshall Cavendish
Publication Date,
Format, Paperback
Weight,
No. of Pages, 119
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Shelf: Non-Fiction Books / Business Finance & Accounting / Entrepreneurship
Shelf: Non-Fiction Books / Business Finance & Accounting / Entrepreneurship
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This handy volume brings together 20 essays on the practice of kindness in the workplace ¬– and its benefits not only to the well-being of the individuals involved, but to the health of the business as a whole.
Chapters include:
• Kindness is good for business
• Your daily job can make a difference to others
• Happiness at work is not a lost cause
• Lead with kindness – you will get better results
• Humanising the modern workplace
• Can excellent customer service exist without kindness?
• Building a more diverse and inclusive workforce
• Mental health in the new workplace normal
Chapters include:
• Kindness is good for business
• Your daily job can make a difference to others
• Happiness at work is not a lost cause
• Lead with kindness – you will get better results
• Humanising the modern workplace
• Can excellent customer service exist without kindness?
• Building a more diverse and inclusive workforce
• Mental health in the new workplace normal
