Order Out Of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion
Publisher,Little, Brown
Publication Date,
Format, Paperback
Weight,
No. of Pages, 256
Shelf: Professional Books / Business & Management / Negotiation
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Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyber-attack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book.
His methods, centred in empathy, active listening, trust-based influence and emotional control, will help you achieve the outcome you want. Regardless of whether you're an executive in a multi-national organisation, the owner of a small business, a local sports team coach or running the family household, you're negotiating every single day, whether you realise it or not.
Learn the skills Scott uses to resolve life or death kidnappings all over the world - from the Niger Delta, China and the Philippines to the Middle East, Europe and Latin America - and how to apply them to your own life, at work and at home.
About the Author
Scott Walker is one of the world's most experienced kidnap for ransom negotiators, having helped resolve more than 300 cases and other similar crises such as piracy and cyber extortion attacks. Scott spent sixteen years as a Scotland Yard detective engaged in covert, counter-terrorism and kidnapping operations. He left the police in 2015 to support organisations, government departments and private individuals negotiating the release of hostages all over the world.
- Dimensions : 5.98 x 0.87 x 9.13 inches
