Outstanding!

ISBN: 9780143129929
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RM61.50
Product Details

Publisher,TarcherPerigee
Publication Date,
Format, Paperback
Weight, 185 g
No. of Pages,

The best-selling author of QBQ! counsels business leaders on how to build customer loyalty and safeguard professional interests while establishing a positive reputation, providing coverage of such topics as delivering promises and working ethically.

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