Quality Without Tears: The Art of Hassle-Free Management
Author: Crosby, Philip
ISBN: 9780070145115
RM69.50
Publisher,McGraw-Hill Education
Publication Date,
Format, Paperback
Weight,
No. of Pages,
Find out why this book has sold more than 400,000 copies, and why its author, Philip B. Crosby, is widely regarded as the elder statesman of the Quality Revolution.
