Quality Without Tears: The Art of Hassle-Free Management

ISBN: 9780070145115
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RM69.50
Product Details
PublisherMcGrawHill EducationPublication DateFormat PaperbackWeight 420 gNo. of Pages

Find out why this book has sold more than 400,000 copies, and why its author, Philip B. Crosby, is widely regarded as the elder statesman of the Quality Revolution.

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