Service Mindset : 6 mindsets to lead a high-performing service team
Author: Scammell, Jacquie
ISBN: 9780648662624
RM89.90
Publisher,Major Street Publishing
Publication Date,
Format, Paperback
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In SERVICE MINDSET, Jaquie includes interviews with leaders from six of the best Australian businesses, which have a customer service mindset. These organisations may not have as much street cred as Google, Amazon or Facebook, but they lead the way when it comes to building a high performing service culture where customer loyalty is constantly increasing.
