The 9 Types of Difficult People: How to spot them and quickly improve working relationships
Author: Robinson,Nick
ISBN: 9781292726069
RM87.75
Publisher,Pearson Business
Publication Date,
Format, Paperback
Weight,
No. of Pages, 264
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Shelf: Professional Books / Career Guidance/Reference / Others
Shelf: Professional Books / Career Guidance/Reference / Others
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This book is for anyone who has experienced a difficult person at work. Revealing the 9 different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.
- Decode the warning signs through stories of each type
- Discover practical tools and techniques for dealing with each type
- Find short exercises to help you build the right mindset for success
- Boost workplace relationships with videos and an online quiz
About the Author
Nick Robinson has been working as an Executive Coach since 1999, helping people to make their management and team roles as effective as possible and to be fulfilled at work. He coaches people in large and small businesses and organisations in the private, public and third sectors.
- Dimensions : 5.4 x 0.57 x 8.5 inches
