The DiSC Code: Use the Personality Profile to Understand Your Customer and Sell Better
Author: Dauth, Georg
ISBN: 9783527511211
RM157.28
Publisher,John Wiley
Publication Date,
Format, Hardcover
Weight,
No. of Pages,
Those who are able to assess themselves and their customers are better in adapting to their counterparts and their needs. The result: Salespeople learn how to deal with all types of customer. And the customers feel that they have been completely understood and trust the salesperson. Both sides are ultimately satisfied and happy. Automatic success is thus guaranteed.
This is where the DiSCA (R) personality profile comes in. It deals with the basic characteristics of people. There are 4 basic types: Dominance, Influence, Steadiness and Conscientiousness. If you are aware of these types in your daily communication, you can adapt to them in a meaningful way.
This is where the DiSCA (R) personality profile comes in. It deals with the basic characteristics of people. There are 4 basic types: Dominance, Influence, Steadiness and Conscientiousness. If you are aware of these types in your daily communication, you can adapt to them in a meaningful way.
