Winning With the Right KPIs
Author: Geelen, Peter
ISBN: 9789462763982
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Title
RM99.90
Publisher,Vakmedianet Management Bv/Mgmt Impact Publishing
Publication Date,
Format, Paperback
Weight, 272.16 g
No. of Pages, 171
A common pitfall for organisations is that they - albeit often unknowingly and with the best intentions - create barriers for a successful execution of their strategy by implementing Key Performance Indicators (or KPIs). This comes at the expense of customers and fixing the mistakes takes a lot of time, effort, and money. KPIs don't generate the desired performance improvement and the daily delusions continue to rule the organisation. But working with KPIs can have a different result.