Good Boss, Bad Boss: How to Be the Best...and Learn from the Worst
If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.
As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do.
The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.
Publisher,Grand Central Publishing
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Good Boss, Bad Boss teaches the art and science of practical leadership for the 21st century. There are so many great principles and ideas to follow, backed up by real data and of course every boss should read and understand it.
The perfect kind of advice book: simple advice paired with compelling stories, backed up by science.
- Serve as a human shield.
- Explain everything to everyone.
- Give help, ask for help, accept help when offered.
- Ask questions more than you answer questions.
- Give firm yes and no answers - don't teeter or delay. You can always change your mind later.
- Give your people as much credit as possible and take as little as possible.
- Fight as if you are right. Listen as if you are wrong.
- Emotions are remarkably contagious. When people are surrounded by jerks, they usually mimic such behavior...